Policies | PASH Unique Handcrafted Jewellery

At PASH Jewellery, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

PASH Unique Handcrafted Jewellery ABN 84323547310

We are bound by the Privacy Act and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information.

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.pashjewellery.com (Site) or directly from you.

Please read this Privacy Policy carefully. Please contact us if you have any questions.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and

services offered on it.

1. Type of personal information collected - The type of personal information we collect is the information which has been supplied by you.

2. Collection and use of personal information - We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

3. Disclosure of personal information - We may disclose personal information for purposes including to provide our products and services to you, and as required by law.

4. Access to and correction of personal information - Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading please contact us by email.

We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

5. Complaints about breach - If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

6. Unsubscribe - To unsubscribe from our email database, or opt out of communications please contact us at the email address below.

7. Storage and Security - We are committed to ensuring that the information you provide is secure. For any questions or notice, please contact us at PASH Unique Handcrafted Jewellery ABN: 83 323 547 310 Email: tricia@pashjewellery.com

Last update: 14 December 2017

SHIPPING POLICY

I ship all items within 1-3 business days of the order being placed via Australia post using standard mail delivery with no tracking or for an extra charge you can choose delivery with tracking.

Buyers are responsible for any customs and import taxes that may apply and I can't be responsible for delays due to customs.

RETURNS & REFUND POLICY

All my jewellery is handmade by me and I take great care and pride to ensure each piece is designed and made with precision and attention to detail. I am happy to repair or replace any item which is faulty or damaged in transit or alternatively issue a full refund if the item is faulty.

I try my best to make the photos as realistic as possible but colour of pearls or stones may vary slightly.

If there are any issues please do not hesitate to let me know.

Welcome to Pash Unique Handcrafted Jewellery